Not all esim will work with 5ber. I asked for their support to troubleshoot and all they can say is :"Please contact the eSIM supplier to check why you are not able to use the eSIM after downloadingYesYou need to contact the eSIM supplier as it is eSIM issue not 5ber card issue"I contacted the supplied and they also claimed nothing is wrong with their esim and that my phone is not compatible. It is not compatible which is why i bought 5ber. You can tell by the tone that the rep does not want to help.
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