My wife relies on this service every year during her trips to Europe due to their competitively priced plans. When she encountered connection issues traveling through multiple countries, the support team quickly assisted her in resolving it with network selection. Now, as I prepare for my own trip to Europe, I realized after purchasing a 30-day plan that my phone does not support eSIM cards since it’s from Hong Kong. The company addressed my concern immediately and graciously agreed to refund me. Outstanding customer service.
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