The display part failed and the bike stopped when I was out on it. I pedalled home OK. The customer service took a little time to reply, and of course had to ask the obvious questions first: "Was the battery charged? Was it switched on?".Then they diagnosed the problem as a fault with the display and suggested I buy a new one (£66), which I did and fitted it myself with the help of a YouTube video. It is not a perfect bike; you can't leave it in the rain, but it is good value for money.
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Eskute Bike is a fast-growing ebike company. We keep offering more choices to people who e-bike to commute and those who e-bike for leisure. It strives to capture a confident, carefree life intended for customers by relentlessly inventing creative innovations.
