My netuno has 400 km done on it so pretty new. There is an E6 error - the only way to contact Eskute properly is via email and a possible diagnosis took over a week - then the part that is needed (controller) is not in stock in uk or Europe- I was told to check back in a month !!!! For an essential part !!! A month !! Bike is unusable!! Check the website re other parts - parts availability is a real issue - if there is no stock and the uk business doesn’t know when parts will arrive this could be a long long wait - terrible service and with no parts the bike is useless
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Eskute Bike is a fast-growing ebike company. We keep offering more choices to people who e-bike to commute and those who e-bike for leisure. It strives to capture a confident, carefree life intended for customers by relentlessly inventing creative innovations.
