I was charged $145 USD through this site while trying to apply for an ESTA. The website looks and feels like the official U.S. government portal, and the additional service fees were not clearly disclosed during the process.As soon as I realized this was not the official site, I requested a refund immediately — before completing or submitting my application. According to their own refund policy, I should be eligible for a full refund since no service was rendered. However, I have received no response at all, and my follow-up messages have been ignored.I find this practice misleading and deeply concerning, especially for users who are genuinely trying to complete a government-related process. I strongly advise others to avoid this site and go directly to the official ESTA portal while searching on goolge.
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