I've bought from Estatic Arts many times at conventions but only recently bought a pre-order from their online store. The pre-order process went really smoothly, the parcel was tracked and there were some free goodies inside when it came, which was a really pleasant surprise. Would definitely use the online store again. :)
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Estatic Arts bring you hard to find figurines from Japan. We previously had a store in Birmingham and now we attend Comic Con throughout UK and Europe.
