The medical records I received from Estherian Clinic do not pertain to my surgery. Only one of the procedures performed is listed. The other is completely omitted. The description only covers one procedure and is also not entirely accurate. The stated reason for the surgery is false. The entire surgery should be documented, not just part of it. I reported the errors twice to my medical consultant, Alex. He read my messages and never responded. This means the errors in the medical records are intentional! Dr.Cengizhan Ekizceli performed a procedure on me that he never obtained my consent for, was never discussed with me, and was poorly performed. This likely indicates the clinic's attempt to conceal this by issuing me false medical records and refusing to send me photos from the operating room. I repeatedly asked Alex and the clinic to send me photos from the operating table. Besides ignorance, all I received were absurd excuses like lack of time and forgetfulness! The experience at the clinic was like a scene from a horror movie: they sedated me and performed a procedure I never wanted and the effects of which are terrible! They tried to convince me that I consented to the procedure, but at the same time, they didn't include any mention of the procedure in my medical records, and they won't let me see any photos from the operating table. And if I had agreed to the procedure, they wouldn't have had to hide my photos and falsify medical records, right?I don't recommend this deceitful clinic with a dangerous doctor at its helm.Edit 17.08.2025:Dear Gigi, I'm very sorry I trusted your doctor and clinic.If you claim you had my written consent, please show it to me. I want to see it. I photographed all the documents you gave me to sign and I can't find my consent except for the consent for a forehead reduction. I also don't recall any conversation or explanation of the procedure that doctor performed on me additionally. If you claim I consented to the procedure, why is there no mention of this procedure in the medical records you gave me? Why, according to the documents I only have a forehead reduction and nothing else? Why is the reason for the surgery false? Why was half my face changed without my consent?When will I see the photos from the operating table? Is your "forgetful" media manager still too "busy" to send them to me? Do you also deny other patients access to their operating table photos? Or do you only do this when the photos show that what you wrote in the documentation doesn't match the photos?I've already contacted Alex many times regarding everything I wrote in the review, and the only things I've gotten are ridiculous excuses or being totally ignored. So now your response to my review is just a PR stunt.Edit 01.09.2025:I wrote directly to Gigi so she could "transparently" explain the "misunderstanding." Translation: so she could lie and come up with more absurd excuses. Previously, when I asked for photos, they asked for patience because of the busy, forgetful social media manager. Now they're claiming that sending me photos is illegal under Turkish law. I verified this absurd excuse with a Turkish lawyer, and it turns out that Gigi is clearly lying, and there's no such law in Turkey. As a patient, I have the right to access all medical records, including all photos taken during the surgery. Gigi claims (lies) that they don't have to describe the entire surgery in the medical records. It's enough to list forehead reduction. The fact that half the face was operated on is irrelevant. According to the Turkish lawyer, and logically, all procedures should have been described, not just one. Alex previously claimed that I had consented to an additional procedure and should have paid extra for it. But when I asked Gigi to show me the consent document, they suddenly claimed that only one procedure was performed. Lies, lies, and more lies, violating patients' rights and breaking Turkish law—that's all Estheian Clinic is capable of.
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Estherian Clinic is a private medical center located in Istanbul.
Specialized in plastic surgery, hair transplantation, and dental treatments, the clinic has served more than 12,000 patients since 2020.
Founded by Dr. Cengizhan Ekizceli, Estherian Clinic works exclusively with its contracted doctors and medical experts.
We offer comprehensive treatment packages that include surgery, accommodation, and transportation.
Feel free to contact us for more information!See more
