Contacted them about a broken stop valve to the property (out the front by the water meter) that wasn't fully shutting off the water. Once I got through the website to actually contact them, Molly on the WhatsApp chat was very helpful and an engineer came and fixed it the next day. Joe the engineer was professional and got right on with it. I was worried it was going to be a huge faff dealing with the company but it was quick and easy.
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Essex and Suffolk Water is a water supply company in the United Kingdom
