Got my water bill on the 23/02/2026 telling me my new monthly charge is £29.00 a month it’s gone up from £17.00 a month this is the second time my bill has gone up same as last year phoned them up on the 23/02/2026 and spoke to Luke he told me the reason my bill has gone up I,m using more water he’s talking a lot of nonsense and tells me the reason the extra charges is to pay for the infentstruture it’s not down to me to pay for the infentstuture and the fines Thames water got fined for letting sewage going into the lakes and rivers that’s down to the share holders to pay for the infentstructure and the fines not me had the same problem last year as well with my bill the first woman I spoke to last year she said I,m using more water the next woman I spoke to says I,m being charged for the infentstrucure which is not down to me to pay and the advisor Luke I spoke to this year he told me it’s to with Thames water there price increases I phoned Thames water on the 24/02/2026 the person I spoke to he told me they are nothing to do with my water charges he told me it’s Essex and Suffolk water who supply my water and are responsible for my sewage so I won’t be paying the £29.00 a month I will continue to pay the £17.00 a month as I went to ccw they won’t do anything as it’s offset by offwatt so the government need to step in now and sought these crooks out over charging for peoples water bills and also did some research on Essex and Suffolk water it’s owned by a Hong Kong Company Lika - Shing so is my water charges funding Hong Kong or giving money to Africa funding there water aid as they are clearly not spending it on there infentstructure as all there water pipes are still the old Victorian cast iron pipes that’s why there’s so many water leaks in the roads they have had over twenty years to put replace all the Victorian pipes with plastic pipes which they haven’t done so what have they been doing with all the money they have been getting from customers have they been putting it in there own pockets as a couple around the corner from me are only paying £14.00 a month same size property as mine but has two toilets so I won’t be paying the increased charges I will carry on paying them £17.00 a month
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Essex and Suffolk Water is a water supply company in the United Kingdom
