Nasty horrible disgusting company. They integrated sewage from Anglian water gave absolutely zero advance information about how billing would work,, considering I had a monthly direct debit with Anglian. I was hit with an unexpected massive combined bill I wasn’t prepared for. With an extremely short payment time. I tried calling and it’s over 1 hour in the phone queue, and only mon-fri while I’m at work. So tried WhatsApp. And they take 3-4 hours to reply to every message and wipe the chat every night. I spent a whole month every single day trying to contact to setup a payment method. That I wanted spread to the next bill. NOT 12 months. And I battled and battled. And gave up. The next contact I get is an attempted and applied for ccj. What nasty horrible arseh**les. Maybe they should pay less to their GREEDY shareholders and employ more phone staff. So customers can actually contact. And they should provide advance notice to major changes. So I get court fees, solicitors fees. So yeah.. they profit out of me. When they are the problem. If only you could boycott and choose water suppliers. I would rather be cut off and buy bottle water. The water in essex is grim anyway. But I have no choice. Welcome to RIP OFF BRITAN.
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Essex and Suffolk Water is a water supply company in the United Kingdom
