Burst water main outside our business premises which caused a flood to the whole ground floor of our offices and warehouse. Can't be held responsible for every pipe underground but I reported it about 7.30am and they had a guy here at 8.15. This was during the recent storm. They managed to turn the water off and had a crew here digging within a couple of hours. Also called in a clean up and drying crew by 1.30. I left at 6pm and the guys were still working on the leak. Came I today, leak has been fixed and a backfill team turned up about 9am to start filling the hole in so we could get full access to the site again. All the guys I spoke with, and there were quite a few, were all very helpful and polite. Can't fault them so far.
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Essex and Suffolk Water is a water supply company in the United Kingdom
