These water companies which includes Thames Water are a disgrace not only is the service we get especially when reporting serious leaks one of which recently it took them over a week to fix and I had to report it no less than 3 times before they finally come out but our bills have increased by over 70% in five years , this year increase alone was over 25%. They stated in the media and a like that bills should have increased by only 5% and yet water charges along increased 14% and sewerage by over 42%At lot of this increase is pay dividends to share holders as usual and the inefficiency of much of the workforce and contractors in fixing leaks and carrying other works.
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Essex and Suffolk Water is a water supply company in the United Kingdom