I had an issue with water pressure in my house. Essex and suffolk water booked in for an engineer visit. Engineer named Tom was very helpful in investigating the issue and raising a ticket to get the mains stop cock replaced. I had an issue soon after and ended up with no water supply. Another engineer, Daniel, who was around inspecting the leak came around and spent a good amount of time investigating the issue and getting the team on a priority basis to look into the matter. The issue was resolved in a couple of hours. Quick thinking and very responsive engineers. Great job!
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Essex and Suffolk Water is a water supply company in the United Kingdom
