Wish it could be a 10! We are elderly serious health issues . On Saturday night we had a burst main in West Horndon and lost our water. Within an hour (remember bank holiday) Sam was with us after an hour and a half he said it was a big job as we had lower pressure than we should do will get a team within an hour and a half. We are all elderly so asked them to come back Sunday they were here from 7 - 11. All polite friendly couldnt fault them superb customer service I’ve had texts from Darren an all back to normal with no mess. Senior managers your Brentwood team work load up 300% but still they smile and are polite.
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Essex and Suffolk Water is a water supply company in the United Kingdom
