Not even 1 star...The pporest service ever...I called today, waiting for almost 2 hours. A stupid lady get my call. I have asked her just to add a direct debit and add a name on the account, that she couldn't help and were about to send me a form via post, to be posted in this situation when you can not go outside...When asked why she can not help me, she just hanged up. You need to revise and provide a good customer service, that you are not able to do now..shame on yoy
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Essex and Suffolk Water is a water supply company in the United Kingdom
