I had to telephone ESW to request help for my mum. I was able to speak to a phone operative in 10 minutes. The operative was polite, he listened, no ifs or buts and was extremely helpful and understanding. An engineer was despatched immediately and was at my mums premises in just 45 minutes. The engineer was also very polite and helpful. The whole experience was extremely efficient. Thank you ESW
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Essex and Suffolk Water is a water supply company in the United Kingdom
