Just wanted to sing the praises of two engineers, Ben Smith and Gary, who attended our property late afternoon into the evening on 22nd February. After some plumbing works in the property lead to a broken internal stop tap, we received incredibly quick and efficient service to attend to our home to switch off the mains. After finding the mains was cemented over by the council, the engineers returned within the hour to dig up the area and fit a new one. Whilst this can be a stressful situation, the two engineers were incredibly reassuring and helpful. Providing regular updates throughout without being asked and being extremely empathetic and safe with the condition of our property. Today they are attending to complete the works and re-cement the area following our plumbers visit. Thank you again, great service.
Claim your business profile now and gain access to all features and respond to customer reviews.
Essex and Suffolk Water is a water supply company in the United Kingdom
