I called their customer service for assistance with some questions I have, the first operator was not able to explain it very well to my understanding, and he had to transfer me over to a second operator who was very very rude because I was trying to understand their solution to my problem. They are so impatient with customers, why will you provide a customer service if you can't provide them with a good experience.etax is not worth it considering their poor customer service, I am moving to turbo tax because they are a better customer experience
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