etel.com.au

4.7
4.7 Based on 79 reviews

E.Tel Mobile is a fast growing mobile service provider in Australia delivering unbeatable mobile plans via the Optus network. We also keep customers connected at home through our high speed and stable E.Tel NBN services, and abroad via our instant and eas...

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Great service in the end

There was a great offer that I took up from e.tel for new customers. Unfortunately after activation of the sim card I wasn't able to use the phone for a week owing to a huge lack of help.Finally Cristina, apparently the only person in the support department, managed to get me going. It seemed she was so busy it took her that long to sort out the problem.Now its working fine... I'll update this after my first bill to let you know whether it was worth the wait.Thank you Christina.When all was running, I enjoyed the use of E-Tel's network. Unfortunately for me though there wasn't a strong enough signal where I was wanting to use it (Yamba and Maclean (NSW) region).Thanks for the opportunity to try the network.

3
Date of experience: Mar 28, 2025

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Business Details

  • E.Tel Mobile is a fast growing mobile service provider in Australia delivering unbeatable mobile plans via the Optus network. We also keep customers connected at home through our high speed and stable E.Tel NBN services, and abroad via our instant and easy travel eSIM service. Download the E.Tel mobile app to stay connected wherever you go!

    Here we believe that mobile communication should be simple, with clear and transparent pricing. Your mobile services should be affordable and flexible, and packed with everything you need to connect with the world.

    Our local team loves hearing from you. You should not need to sift through pages of self-help or wait hours on hold. We endeavour to provide the highest quality, human customer service to you. At E.Tel, we truly value every customer!See more

  • email support@etel.com.au
  • call 1300383588
  • language https://etel.com.au

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