I used to really enjoy the free spins promotions here, but my experience today completely changed my mind. I need to share this as a warning to other players.I hit a small win using the free spins (around $10), but I stuck with it, played through the required amount, and brought my balance up to a solid $336. Since I had clearly met the playthrough requirements, I submitted a withdrawal request for $250 and started the ID verification process.Here’s where the trouble started: while waiting for the withdrawal to be approved, I tried to play a bit more with the remaining balance, only to be hit with a "no funds available" message.I immediately contacted support. They told me I had claimed "too many freebies" and that I had to make a new cash deposit. This makes no sense! I successfully converted the bonus into cash by meeting their rules, yet they are still holding my funds hostage.If you win big on a free spin promotion, expect a massive headache and an excuse about "too many freebies." They are denying me access to money I fairly won. Proceed with extreme caution.
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