Terrible customer service. I have had so many products from this company, I have put family and friends on to so many products. Even just last year they gave me free products for glowing reviews I personally gave them, I was an avid supporter and thought I’d finally found the perfect products for my oral routine. Unfortunately I’ve had numerous issues with my water flosser, I have been trying to contact them via telephone for a week and every time it says no one is available, I got in touch via email and they requested I send evidence of my water flosser being broken, I sent them a video of this and have not received a response. I’ve sent numerous follow up emails and am just ignored every single time. This is incredibly frustrating as I’m now left with no water flosser and an £80 whole in my pocket. Extremely disappointing and I reluctantly will no longer be purchasing any products from them.
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