eu.spotlightoralcare.com

3.8
3.8 Based on 60 reviews

...

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Karrie Walker
Great customer service for a replacement

I came across Spotlight Oral Care when shopping for a new toothbrush. It came up as one of the top products on various lists so I purchased one.I was really pleased with the functionality and overall design of the one I bought but fairly quickly I noticed that the battery life was pretty bad and after charging it for around 8 hours the battery would only last a few days before abruptly not turning on. I felt disappointed and frustrated as this wasn't a cheap purchase. Anyway, long story short I reached out to their customer support and explained the situation, sent a photo and a video of it and I was sent a replacement straight away. I'm not sure if I have an older model as the one I was sent seems slightly updated. So people saying the customer support is bad. I disagree. Just make sure you purchase directly from the company I'd say. Let's just hope this battery is better!

5
Date of experience: Mar 04, 2025

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