It is easily one of the best electric brushes I have used, delivering very good performance. Design and functionality is well thought of. However, the quality of the product itself is not up to point. I purchased mine in Nov23 and the brush broke down in Feb24. Despite full charge, it wouldn’t turn on. Sometimes, erratically turns on and off. I have read similar complaints elsewhere. Contacted customer care who arranged a replacement. Three weeks later, I still had not received the product. So I got frustrated and requested a refund altogether. It’s a real shame for a brand that could become the market leader but without a robust product they won’t be able to convince people to move over from OralB and Philips.
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