The real question should be: what hasn't gone wrong? I didn't pay attention to reviews of this fine establishment :::: End Sarcasm :::: and really should have. I could have saved myself 7 weeks of anguish ( and it's still counting, with no date that my payout will be received.I received an email from them because I had signed on to one of their sister sites. I redeemed their Welcome Bonus andended up winning much more than my playthrough, and tried to cash out. It should not take days or weeks to get your KYC verification handled. Thanks to AI, that should take seconds. But after an unnecessary long delay for KYC, their software would receive and external validation when trying to request a cashout. That non-sense went on for 4 weeks. I checked daily because I honestly couldn't understand how this could seriously be happening. But after 4 grueling weeks of being lied to with every communication, the request finally went thru. No, don't get too excited thinking I received the payout. Oh, to the contrary, I was informed that there is another technical glitch and they will have someone from finance contact me. As of this writing, that began 3 weeks ago, and not a single finance person has communicated with me.Now, the reason I know they are full of crap about these glitches is that they are using a third-party platform (Rival comes to mind here, but regardless of the platform, I play at several other casinos that white-label the same platform, and not a single one of them is experiencing any problems with their payouts,only EuroBets. I might let that aspect of my experience slide, except for the fact that nowhere on their login screen, or in any communications do they talk about these glitches. If a business claims to have integrity and ethical business practices,and isn't some slimy scammer, then they would mention some sort of warning, but not a peep.And just today, they offered me 200% of my payout, + $100 cash bonus with no rules or limits.Would you take that semi-gracious offer, without knowing if you were going to get paid upon winning? Hell no! Regardless of how much lipstick they put on that pig, it's still a pig in the end. just because they give me more credit to play with and potentially win larger amounts, they still aren't gonna pay me,and I would have to go thru this torture experiment once again.As I said, I have been fighting these clowns now for 7 weeks, and I don't see light at the end of the tunnel. I have received zero support, zero communication, and 100 percent lies and BS. This was quite an eye-opener about the online casino experience. Other casinos took what seemed like a long time,but in comparison to this shameless group of grifters, those other casinos are acceptable by default. I hope you get the chance to see this before you invest any time, money or resources into the melding pot of BS that is EuroBetsCasino.COM. I told them they wouldn't like my review,but they just had to keep earning it over and over, without seemingly trying. They have no apparent respect for customer service or client retention,which seems counter intuitive for a casino of any type. But, as a scam site, driven by the quick buck and instant gratification they draw full marks. The games are fun, but only in the casino. The games they choose to play in chat and other.communications suck.
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