Would never recommend this company to anyone. Please avoid for sake of sanity and costs. I'm not one to leave a bad review, in fact I've just created an account to leave this review. The company I work for decided to try Europa out as a haulier from the UK to the EU after Brexit as our usual haulier was quite expensive and while Europa weren't much cheaper everything seemed much more streamlined. Unfortunately, I was wrong. The pallet we shipped ended up sitting in a warehouse in Dartford for over a month with little to no communications about this - we had to chase them at every point to see what was happening and whether the pallet was lost. It wasn't lost, was just sitting in a warehouse not shipped to our direct customer who needed it ASAP (which we had explained). We have now had a credit for the customs amount but had to arrange a courier to collect the pallet from Dartford and arrange our usual haulier to get the pallet to our customer ASAP. I have refused to pay anything else for this shipment until today as funnily enough their communication is excellent when it comes to them collecting their money but at this point the back and forth isn't worth it so have decided to pay the rest of the amount, despite a loss on our part. I regret ever dealing with them - would highly recommend avoiding.
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We’re dedicated to transporting getting goods from A to B on time by air, road and sea and with expert 3pl, and warehousing facilities we can store, pack and despatch. European road freight, air freight, sea freight and logistics.
Europa Worldwide Group – we have a passion for logistics.
