I was given a courtesy car by my insurance company. AA and Axa. Excellent service from both. My courtesy car was booked to be delivered at 12 midday. Through the morning, they changed it to 12-2. At 12.30, they told me between 5 and 6. It arrived at 6.10. It was dark, and I was asked to agree the one fault they told me about. My son videoed the car, and I did the same before I drove it the next day.The collection was scheduled for Wednesday, after calling them, to be told they couldn’t do it that day, they were “too busy”. The AA called them, told them there was no longer room on my drive for their car. No collection that day. On Thursday, I had a text giving me a time slot. Thank fully, the car was collected within that time slot. I couldn’t fault the gentleman who collected it.
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