Beware of deceptive practices and lack of transparency from Europcar. They offered me a better car than the one I had ordered online when i picked it up at London Gatwick in November 2025 but they never mentioned the additional charges. I assumed I was agreeing to a holding deposit which would be returned. I did not agree to any additional charges at all nor did they inform me of any in person. They claim I have signed the form agreeing to this. They have been deceptive. Please do be warned about this if you hire from them. Shocking practices from a known car hire company.
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