I rented a Vauxhall Corsa for a week from Europcar Slough whilst mine was in the garage & I needed a car to visit my mum in hospital. The car was a year old, all the alloys were scuffed & scratched. When I returned it, the assistant advised that she would check the car later. I didn't argue as my mum was coming home & I needed to be there. I was pestered with emails for a week asking for feedback & then nothing for a month while they were still holding onto my deposit. To my amazement, I then get a insurance letter saying one of the tyres was torn/ripped. I have now received a bill for £208 for a tyre for a Corsa - more than the cost of the week's hire. If you dare hire from this 2nd rate hire co., take pictures when you get the car, when you return it & definitely get the assistant to check the car with you before you give them the keys back. Lastly, check that the fuel tank is really full when you pick it up. I ended up putting 40 miles more fuel in the car when I returned it & funnily enough the mileage is not mentioned on their hire paperwork.
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