I was told the full insurance cover was £25 when I clarified by asking is that £12.50 per day for the two days the staff at the Lancing office said yes. He then rushed me through signing the paper work and assured me the deposit and the £25 extra for insurance was all combined in my additional payment.When I got home half hour later I looked at the receipt and saw I had been charged £64!I immediately called the number, spent over an hour waiting and then told the was no longer anyone at the office and customer service couldn't do anything about it and I'd have to lodge a complaint with customer service again after the car hire has finished. They said that because I sighed the paperwork they won't do anything.I honestly feel I have been scammed and I will be reporting this to the ombudsman if this is not rectified. I will never use this company again
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