Europcar (Edinburgh) behaved in an unethical and arguably illegal manner related to a car hire. The hiring process and the vehicle were good but, TWO MONTHS LATER, they sent me an invoice and have debited my credit card for GBP 231.42 (AUD $538.14) to replace an allegedly damaged tyre. (a) They very obviously forged my signature on a form accepting liability (b) They illegally debited my credit card without authority (c) they illegally kept a record of my credit card after they had released the bond. Unbelievably disgraceful behaviour!! If it happened in Australia I would take legal action. Not surprisingly I will never hire from Europcar again, anywhere in the world!BE WARNED!
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