I booked a car through Stressful Car Rental with Europcar in Toronto. When I collected the car it was with a 3rd party, Routes Car Hire. They insisted on transferring my information onto their paperwork and amazingly it came out hugely more expensive. To cut a long story short I was conned out of 300 Canadian Dollars for insurance, which I had already paid for prior to travel. They did not provide any documentation and even after two months I have still to receive invoices. None of the companies involved have helped, because let’s be honest they are only interested in conning people out of money. I travel a lot and not all companies are the same, but my experience in Canada was by far the worst and I’d advise anyone to avoid Europcar and Routes unless they want to be ripped off!
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