Do not under any circumstances hire from this company. They are con merchants. Luckily we checked our van before taking it for the day and took photos of 1 tiny scratch on the side body work. We told the company representative who also made an account of this pre-existing damage. Having hired the van for only 5 hours we returned the vehicle with no further damage. Two weeks later we received and email telling us we were due to pay for damages caused and I had to take time out of work to go to the site to examin the van and they totally agreed this was not due to us. I emailed head office and advised them Of their error and sent photos I had of the pre existing damage. Weeks later they invoice me for over £1000 to cover the said damage repair. I feel this such a scam just try to get money out of unsuspecting customers. I have hired numerous vans from the hire company located opposite with never an issue Will Never use Europe’s again. Not worth the stress.
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