I hired a rental car twice from Europcar Heathrow. First from 29.08.2025 for 10 days & again from 10.09.2025 for 2 weeks. On both occasions there were no problems. Check in and return staff at heathrow branch were curteous and effecient on both times. Yes they try to "upsell" you but that's your choice. I did upgrade on the first occasion and that made sense given the need for extra space. They suggested protecting against damage excess on second occasion but that is very expensive so arranged third party insurance instead. Europcar is one of the few major rental companies letting you take their car from UK into Europe, which I needed. This was an expensive "add on", at some £300, but was what I needed. My experience seems to have been better than other reviewers, but I would use europcar again based on how the car hire went on these two occasions.
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