europcar.co.uk

1.4
1.4 Based on 1.3K reviews

Europe's #1 car hire company, offering great prices, great deals and great service. With a large fleet of luxury, fun and standard cars and a wide range of vans, you're sure to get the vehicle that meets your every need. Book direct for our best price gua...

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Car battery was bad. Customer service was bad

I was told that the battery range should hold for minimum 240km but i reality it was barely holding 100km. I had to drive from Stuttgart to Paderborn which are 450k and it should take me 5 hours maximum to get there. But with the need to stop and charge the car 4 times i have lost 4 hours which i had planned for activities (at 10:00 i collected the car and i arrived at the hotel at 19:30). Also, i have spent 75Euro for charging the car 4 times.All this time i was stressed and angry with this situation when i new that i lose my planes for Saturday and also Sunday as there was no chance to exchange it and i had to cancel my plans

1
Date of experience: Nov 08, 2025

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Business Details

  • Europe's #1 car hire company, offering great prices, great deals and great service. With a large fleet of luxury, fun and standard cars and a wide range of vans, you're sure to get the vehicle that meets your every need. Book direct for our best price guaranteed.

  • call 03713840235
  • language https://www.europcar.co.uk

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