I was told that when my rental car would be delivered it would be full of fuel. I was also told that it had to be returned full of fuel. I had to give my bank details so Europecar could take a £1 deposit. When the car arrived it absolute stank of stale cigarette smoke & the front was covered in tobacco ( which I complained about ). When the car was returned it was FULL of fuel. A number of days later Europecar took £32 from my bank account for fuel costs. I was never advised of the complaint I raised regarding the smell & tobacco. I have since learnt that the company is well known for doing this! AVOID AT ALL COST - they will rob you…
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