Daylight Robbery. Had to cancel my booking from Inverness Airport branch as my flight was cancelled . I foolishly hadn't checked every square millimetre of the website to find the 'refundable booking' button when I made the reservation so got charged the full value of the booking (£748.00) which included all the insurance waivers, extra driver even though clearly never used, surprised they didn't charge me for some fuel as well! In the end, we had to hire a car in Huntingdon and drive up to Scotland, and as Europcar had said they would refund me the full amount and didn't have a branch in Huntingdon, we used Enterprise - brilliant service, better car and cost £50 less anyway despite being a one-way hire with unlimited mileage. Will never use Europcar, ever.
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