If I could rate as 0 I would do. Worst experience of any car hire company in my life. Our flight was delayed with Jet2 by 2 hours. They charged us for our flight being late. They checked the car over after the rental period, everything was fine and the employee signed the rental off. A month later we were charged £100 for out of hours, and £100 for our car needing to be cleaned. The Spanish guy we spoke to was like a robot and would not let us speak to a manager or give us a manager's email and only blandly gave us the basic customer services number. Please do not use this car hire firm. They are the worst sort of people to do business with and you could magically have £200 taken from your credit card and be in an utter battle to get it refunded.
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