We had to get a car from Eurocar as our mobility car needed to go in for repair. When handed back they charged my card 50 pounds, i disputed it and they said actually we should have been charged 30, still I would debate. I cancelled them taking anymore money from me but every couple of days they are trying to take 30 pounds remembering I have already overpaid and I am awaiting a refund. Customer service hang up now as we would like our refund instead of paying them money, formal complaint don’t reply. Receiving texts saying we owe them money. Been so stressful. I can’t believe the mobility scheme use them. This is a horrible experience. If you would like to feel abused then call Eurocar.
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