europcar.co.uk

1.4
1.4 Based on 1.3K reviews

Europe's #1 car hire company, offering great prices, great deals and great service. With a large fleet of luxury, fun and standard cars and a wide range of vans, you're sure to get the vehicle that meets your every need. Book direct for our best price gua...

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Awful new policy obstructs last visit to dying dad

Last night I flew to England from the Netherlands to visit my dying father. Despite the fact I'd already paid online for the booking and had all the mandatory documents outlined in the confirmation email, the customer service reps from Europcar wouldn't let me pick up the car from Luton Airport because I didn't have a return flight booked (due to the fact I didn't yet know when my dad would die, when the funeral would take place, etc.). They cancelled my booking. I had to hire a car from another company at three times the price. I will never use Europcar again.

1
Date of experience: Jul 29, 2025

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Business Details

  • Europe's #1 car hire company, offering great prices, great deals and great service. With a large fleet of luxury, fun and standard cars and a wide range of vans, you're sure to get the vehicle that meets your every need. Book direct for our best price guaranteed.

  • call 03713840235
  • language https://www.europcar.co.uk

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