I booked a car online with everything confirmed and paid in advance. At the counter, I clearly declined extra services and only requested prepaid fuel.Despite that, I was later charged for an additional insurance I never agreed to, followed by another unexpected charge after returning the car — with no explanation or invoice. On top of this, my deposit was never refunded!!!I contacted customer service multiple times via email. To this day, no one has responded.Extremely poor experience, lack of transparency, and zero customer support. I cannot recommend this company.
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