If I could give 0 I would. Our experience with this company was deeply frustrating and disappointing from start to finish. The customer service is absolutely appalling — no one was willing to take responsibility or even attempt to resolve the issues we faced. Every time we reached out for help, we were either ignored or passed around with no real support.We were also given completely incorrect information about petrol prices, which led to us paying far more than necessary for the journey we took. When we raised this, it was brushed off without any accountability.To make matters worse, there was a problem with the car itself — and again, no one wanted to assist. We were left to deal with the situation on our own, with no guidance, apology, or even basic courtesy.I strongly advise others to avoid this company. Do not hire from them. The service is unprofessional, unreliable, and not worth the hassle or the cost.
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