The longest wait I have ever had for a hire car - it was inconceivable the amount of time they took to deal with people. Then there was a problem with my booking and we had to start again. They refused to allow me to use my own insurance. They were uncontactable after the hire to discuss a lost jacket. An absolute shower . . . And very expensive. They also misled me about there being no petrol stations nearby in order to encourage me to take their fuel pre- paying service.
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