Steer clear. There are enough car hire companies around to choose from. Hire car returned, and recieved a call, whilst on holiday, saying I owed money for a fine for a toll road. I knew it wasn't right, but I was bullied into paying it, as it was my ex partners card on the car and I did not need the hassle. When I got home, I contacted the toll company, to find that there was an error and the fine had been quashed. I contacted Europcar and was told they would look into the refund. Two weeks later, still no refund and no response to my formal complaint. They were quick enough to bully me into paying the fine, but not so quick to refund what they owe me. Awful customer service, with absolutely no idea how to help me get a resolution, other than to say someone will be in touch within 5 days! Will not be using these again and would not recommend
Claim your business profile now and gain access to all features and respond to customer reviews.
Europe's #1 car hire company, offering great prices, great deals and great service. With a large fleet of luxury, fun and standard cars and a wide range of vans, you're sure to get the vehicle that meets your every need. Book direct for our best price guaranteed.