Worst experience ever! Quick to take your money but not quick to provide you with any help. I rented a car out and extended it. They emailed me on the morning of my last day stating that the vehicle insurance was no longer valid and that the vehicle was overdue although I had paid. They then took out 2 identical payments of 83.34 from different branches and a further payment of 178 after I had complained and they had ensured that my case was being looked in to. Now they are taking forever to respond and not looking in to my case with urgency although they have taken roughly £500 for no reason
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