Had a car booked and they had a note of my flight details. Received a call 5 hours before my flight to say the office will be closed when we arrive at Belfast International Airport. We were visiting Northern Ireland as our son was competing in the Open with a 7am tee off the next day. The member of staff who informed me of this was unapologetic and rude. She then informed me that I can collect the car the next morning. She also advised me that if I hired a car off another company would be about £2000. I had visions of us sleeping in the airport!! As it happened we managed to sort a plan B. We missed the first half of our son’s day 1 of his tournament. Will not use this company again.
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