We were given a car (after a long wait, because they got the collect time wrong) at Cork airport, which had 9 defects listed and 65, 000 miles on the clock. After 3 days of use, the car broke down. We had great diffuculty in contacting Europcar, too much to detail here, but in the end we had to pay our own taxi for a long distance journey to pick up another car. We then received an email to say the snapping of a gear cable was DRIVER ERROR. Europcar have now taken over £500 from our Visa account and refuse to reimburse us for our expenses.
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