‼️ warning ‼️ warning ‼️ do not rent any vehicles from this company. I rented a car for 4 days I took full cover out which covered the Tyers and the whole of the car. So I headed to the highlands with my wife and unfortunately I got a flat tire.I called customer service to arrange for a recovery van to come out to give me a new tyre but I was told sorry we don't come to the highlands you will have to arrange your own replacement. I said too the person on the other end of the phone but I have full cover 24 hour cover is that not correct I was told you do have that cover So I said what's the problem I was then told again we don't come up to the highlands I said then you should not of sold me the policy as I told the girl at the Edinburgh airport Office that's were I am going as she asked me were I was travelling too her name is Kim I had no choice but too call my own recovery van it cost 171 pounds Europcar sells insurance policy that are false. They are full of lies do not believe them I was a member but have had enough of there lies and how they treat there costumers
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