Worst company ever. Customer service is a waste of time.they all need retraining in customer service, we had a car from europcar through motability. Took the car back to the dealership when I picked my own car up at 10.30am. Took europcar four weeks to txt me to say their was damage to the left passenger door, no damage when I returned the car , opened a dispute .no communication whatsoever, then recieves a letter saying damage was caused at 1.15 pm how they knew the time the damage was caused is beyond me , I returned the car at 10.30 yet the damage was caused at 1.15? They couldn't answer my question as to how do they know the time the damage was supposed to have taken place, still in a dispute .until they can prove i caused the damage when I didn't even have the car .Avoid this company
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