Never again! The worst car rental company. Do not book with them!I just spent 3.5 hours travelling to Europcar Croydon just to find out that I cannot pick up my car as I needed to get an address check. This was neither mentioned nor highlighted to me when I booked the car. I haven’t only wasted a lot of time today I have also wasted money travelling to and back from Europcar. When I asked Shantee, Europcar Croydon’s customer service advisor whether I can provide address proof now or whether there is anything we can do so I can pick up the car that I booked a long time ago, he was not willing to help in any way.I am left with the cost and no car. Very disappointing. I will never book with Europcar again.
Claim your business profile now and gain access to all features and respond to customer reviews.
Europe's #1 car hire company, offering great prices, great deals and great service. With a large fleet of luxury, fun and standard cars and a wide range of vans, you're sure to get the vehicle that meets your every need. Book direct for our best price guaranteed.