My experience with Europcar has been extremely frustrating. I picked up the car at Edinburgh Airport, and the price we agreed on at the desk was not respected. I was charged significantly more than what was originally confirmed, including extra fees and taxes that were never mentioned in advance.I’ve sent several emails to their customer service and haven’t received any reply at all. The lack of communication and support is unacceptable.Overall, this experience has been really disappointing. I will definitely not use Europcar again, and I cannot recommend this company to anyone. There are other rental services that are at least transparent and reliable.
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